FAQ

Find answers to our most frequently asked questions.

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What types of products does Aurilane offer?

Aurilane offers thoughtfully selected home essentials, including appliances, cookware, storage solutions, cleaning supplies, lighting, and home decor.

How can I track my order?

Once your order ships, you will receive a confirmation email with tracking details. You can also use the Track Order page on our website.

How long does shipping take?

Shipping times vary depending on your location and the selected delivery service. Tracking information will be provided as soon as your order is shipped.

What is your return policy?

If you have an issue with your order, please review our Refund Policy and contact us at hello@aurilane.co for assistance.

Can I change or cancel my order?

Please contact us as soon as possible at hello@aurilane.co. We will do our best to help, but changes may not be possible once an order has been processed.